Harvard Maintenance, Inc. LogoHarvard Maintenance, Inc.

Account Manager

Nashville, TennesseeFull-time
$65,000 - $70,000 annually
About the Job
A day in the life:
The Account Manager Primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.

Responsibilities:
  • Interface with client management and contractors’ staff to coordinate and execute cleaning and other projects.
  • Monitor to ensure quality control expectations are met.
  • Manage work order system.
  • Manage expenditures such as labor and supplies to budget.
  • Manage schedules to ensure contract compliance.
  • Review employee performance and be able to execute corrective action plans.
  • Complete all quality control programs in accordance with company guidelines.
  • Other projects assigned.

Requirements:
  • Minimum (2) years’ experience of janitorial operations management.
  • Excellent written and verbal communication skills.
  • Experience with new construction, space reuse and constantly changing space needs.
  • Experience with creating and managing complex budgets.
  • Ability to self-manage daily activities.
  • Must be flexible with work hours and schedule.
  • Technical knowledge of all aspects of janitorial service delivery.
  • Proficient in Microsoft office.
About Harvard Maintenance, Inc.
Harvard Maintenance is the largest and fastest growing family owned provider of high-quality janitorial services in the United States. With over 400M+ sq ft serviced in the United States, Harvard has become a source of invested people that help create spaces where people genuinely want to be. Our combined team of more than 10,000+ skilled and hardworking people helps fulfill the needs of clients across many markets and across varying industries. Offices and openings in the lower 48 states.