Harvard Maintenance, Inc.
Sr. Custodial Operations Manager - Campus Operations
New York•Full-time
$130,000 - $150,000 annually
$130,000 - $150,000 annually
About the Job
We are seeking an Operations/District Manager to serve as the senior-most leader overseeing a comprehensive Facilities Management portfolio for a major campus environment.
This executive-level role is responsible for setting strategic direction, driving operational excellence, ensuring financial stewardship, and cultivating long-term client partnerships across all facilities disciplines.
They will lead a large, unionized workforce and collaborate closely with university leadership—including executives and senior administrators—to ensure the campus built environment supports the institution’s academic mission, sustainability goals, and long-range capital strategy.
This position requires a visionary leader with deep expertise in complex operations, strong financial and contractual acumen, and the ability to influence decision-making at the highest levels of the organization.
What You’ll Do:
- Serve as the primary executive liaison to university leadership, shaping long-term facilities strategy, operational priorities, and capital planning initiatives.
- Lead a multi-disciplinary organization encompassing physical plant, custodial, grounds, environmental health & safety, energy management, and construction services.
- Oversee a combined operating and capital portfolio, ensuring strong financial controls, forecasting accuracy, and contract compliance.
- Develop multi-year financial plans, lifecycle asset strategies, and capital investment recommendations aligned with client priorities.
- Provide executive oversight for all facilities operations, ensuring safe, reliable, and high-performing campus environments.
- Lead complex construction, renovation, and infrastructure projects from concept through closeout, ensuring alignment with institutional goals and regulatory requirements.
- Build and maintain trusted partnerships with C-suite leaders, faculty, staff, students, and union representatives.
What You Bring:
- 10+ years of progressive leadership experience in Facilities Management, large-scale operations, or complex campus environments.
- Demonstrated success managing multi-million-dollar operating and capital budgets with strong financial acumen.
- Proven ability to influence and collaborate with senior executives, administrators, and unionized teams.
- Deep knowledge of facilities operations, construction management, asset management, and sustainability practices.
- Exceptional communication skills with the ability to synthesize complex information for executive audiences.
- A strong track record of delivering operational excellence, leading organizational change, and building high-performing teams.
Compensation - $130k-$150k + Annual Incentive
About Harvard Maintenance, Inc.
Harvard Maintenance is the largest and fastest growing family owned provider of high-quality janitorial services in the United States. With over 400M+ sq ft serviced in the United States, Harvard has become a source of invested people that help create spaces where people genuinely want to be. Our combined team of more than 10,000+ skilled and hardworking people helps fulfill the needs of clients across many markets and across varying industries. Offices and openings in the lower 48 states.